ENROLMENT / PAYMENT / CONTACT
Does the organizer guarantee insurance?
Yes, we guarantee insurance for every child.
What if my child gets ill during holiday? Will I be given my money back?
Every case is considered on an individual basis. In such a case we try to guarantee participation in another camp or give the payment back, deducting the advance amount.
What if there are no places in a group left?
Your child will be on a standby list. When there is a place for your child, we will inform you about it.
How can I enroll my child in the summer play centre?
You can do it via our form on our website – Enrolment. If we do not contact you within 48 hours, please, call us – 570 113230.
Whom can I have a contact with when my child is on holiday?
On the first day you get a card with a telephone number of the main counselor. Please, call only in urgent situations. If you have any additional questions concerning enrolment, payment, schedule, etc, please call us – 570 113 230 or write to us – email@example.com
I have a loyalty card – can I use it?
Yes, certainly – all customers with loyalty cards get 5% discount.
I have a loyalty card, which guarantees 5% discount. Additionally, I would like to enroll siblings in two camps. Do discounts add up?
All customers with loyalty cards get 5% discount. Additionally, you can get additional discount on enrolment of siblings or participation in a bigger number of camps.
Can I resign from the summer play centre at any time?
In case of resignation during holiday you will get a proportional amount of payment back, excluding the advance amount. The advance amount constitutes 50% of the whole payment for a course / camp.
Whom the summer play centre is dedicated for?
Activities are dedicated for children aged 6 to 10 years old.
What the day during winter break look like?
Every day we conduct following activities: English, sport, dance an music lessons. What is more, children will learn analogical games and memory strategies. Every day a Mysterious Magical Guest will appear, who will teach children diplomatic protocol, image building, creation of stenography, sign language and many more. Children have also a chance to play under the watchful eye of experts.
Who conducts activities?
Activities are always conducted by teachers with qualifications, who passed three levels of recruitment. During lessons children are always under the care of two teachers. Lessons can be conducted also by various specialists – our Experts, then children are under care of three people.
How many children does a group consist of?
Groups consists of 15 – 25 children, depending on location and class rooms.
What is a schedule?
On the very first day of a camp you will get a schedule. We always do our best to make it various and interesting. There are always artistic, sport, linguistic, humanistic and scientific activities. Because of a big number of teachers and their many professional activities, we cannot present the schedule in well advance.
Do you have experience in organizations of such activities?
More than 3 thousand children have already attended our activities.
How is my child protected from sunlight?
Please, give your child a cap, which will protect them from sunlight. When it’s hot outside, we go out only when sunlight is not intensive, or conduct activities at a gym. On your request, we can spread protective cream on your child’s skin, if you provide us with it. Because of allergies and parents’ various preferences, we do not use our cream.
Are children aged 6-7 years old in the same group as children aged 9-10?
We organize camps for children aged 6-10. All children are in the same group, therefore, they have a chance to function in diversified environment. At school children learn contents in accordance with their psychophysical development – reading, writing or multiplication, division in case of older children. Activities at our camp are dedicated to all age groups and shall inspire children. According to Montessori education older people learn responsibility and take care of other younger children, while smaller ones learn through observation of their older friends, how they deal with problems. They can spend time with people of different age. We always do our best to make groups of more than 15 children, tank to which a child has a better chance to find a friend.
How can you teach a 6-year-old financial intelligence?
Our lessons shall inspire a child to discover the subject themselves. Of course they will not know the influence of monetary policy in oligopoly or what Cobb-Douglas function is, but they will learn that parents have to work in order to earn money, and then they can buy something to their children. We teach about the influence of advertisements, why it is worth to save money, etc. Lessons are interactive and children can learn through play. We also conduct lessons of different fields, which seem not to be dedicated for children: law, public performance, medicine, etc. We receive positive opinions of parents, whose children attended our lessons.
Do you organize activities outside?
Sport activities are conducted outside, both in winter and summer. Therefore, we ask you to prepare shoes for change and clothes suitable for temperature.
When activities will be conducted?
January, 18-29 Kraków and Poznań
February, 1-12 Warszawa and Wrocław
February, 15-26 Gdańsk and Łódź
Where play centres will be located?
They will be located in centres of Poznań, Łódź, Kraków, Wrocław and in Warsaw in the following districts: Centrum, Mokotów and Ursynów.
What is the earliest time to bring a child to the centre?
Our centres are opened at 7.30.
What is the earliest time to collect the child?
Because of the schedule, we ask you to collect children earliest at 4:45. We want to avoid situations, in which parents have to wait outside class rooms as children are absorbed in lessons and don’t want to go out.
What if I can’t collect the child personally and I will ask another person to do it?
For safety reasons we ask you to give us such information in writing the day before or in the morning when bringing the child. The child can be collected only upon presentation of ID with a photograph.
Should the child bring something extra to the centre (drinks, food, clothes for change, shoes, notebooks, pencil case, etc.)?
Please, take shoes for change and clothes if there is such a need. We provide drinks, food and all necessary stationery.
Shall I give the child a mobile phone/ a tablet ?
The main counselor has a mobile phone, which the child can use if necessary. You can also call the main counselor. We ask you not to give mobile phones as we want to make play centre „analogical” – our mission is to show the world, in which you can play with board games, read books and draw on a sheet of paper – not on a screen. Using smartphones or tablets will distract children’s attention. We don’t take responsibility for damages and lose of a device.
My child has a strong food allergy. Can they participate in the play centre?
Certainly. Please, provide us with all necessary information. On your request we will prepare a special MENU without allergens.
What about breakfast and afternoon meal?
We provide full catering – second breakfast, lunch and afternoon meal. Because of different tastes, we let children choose one lunch set from two. Before the beginning of the camp we ask you to inform us about your child’s food preferences. We provide hot and cold drinks, and snacks.
NIP: 521 36 90 132 REGON: 360865540
Fenomeno spółka z o.o. zarejestrowana jest w Sądzie Rejonowym dla miasta Warszawy w Warszawie, w XII Wydziale Gospodarczym Krajowego Rejestru Sądowego pod numerem KRS 0000550399.
Account Number: 82 1050 1012 1000 0090 3054 1891